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NELL Recruitment is a boutique luxury hospitality recruitment agency specialising in 4-star and 5-star hotels, Exclusive estates, Michelin-level restaurants, and senior hospitality roles across Scotland, the UK, Ireland, and Europe.

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NELL Recruitment

finding you the right fit for your business

A HELPING HAND — DELIVERED WITH CARE, DISCRETION & EXCELLENCE

At NELL, we believe exceptional hospitality starts with exceptional people.

Whether you are elevating your career or strengthening your team, we provide a refined, human-centred recruitment experience built on trust, integrity and genuine care.

We specialise in luxury and boutique hospitality, bringing a thoughtful and inclusive approach to recruitment. Our guidance is honest, our support is personalised, and our focus is always on long-term success — for both individuals and businesses.

We do more than match skills to roles.
We connect people with environments where they feel valued, inspired and able to thrive.

For Talent (Candidates)

If you’re seeking your next step, a new chapter, or a place that aligns with your values and ambitions, we’re here to support you with professionalism, encouragement and discretion.
You’ll receive thoughtful guidance, clear communication and access to opportunities that reflect your potential — not just your CV. Every conversation is treated with respect and confidentiality.

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For Clients (Employers)

If you are committed to cultivating a high-performing, inclusive and people-focused workplace, we will partner with you to secure talent that enhances your culture, elevates guest experience and contributes to long-term success.
You can expect considered advice, market insight and a recruitment process grounded in quality, fairness and genuine understanding of luxury hospitality.

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WHAT PEOPLE SAY...

Senior Michelin Chef
I highly recommend Caroline, because she was very professional from the beginning to the end fo the hiring process, also taking care of solving my logistical and relocation problems.
Director of HR 5* Hotel in Scotland
Having worked with Caroline for several years now I can endorse her recruitment in the 5* hospitality market. Caroline offers a very personalised service and strives to understand the businesses she works with as well as the candidates she represents. She works with integrity rather than just getting the hire, and is an ambassador for us helping us reach candidates we can’t reach ourselves. It’s a pleasure working with her.
Restaurant manager 5* Hotel
Thank you so much for your help finding this job, Ill be sure to refer any friends within the industry to you in future as you've been such a help.
Head Chef, 5* Hotel
I have worked with Caroline twice now and both times she helped me progress my career in the right direction. She is more than a recruiter—she is a coach, mentor and someone who really cares. Caroline checked in on me regularly, not only about work but also about my personal and family situation, always showing empathy and understanding. Her advice and encouragement gave me confidence to take the right opportunities. I trust her completely and now, as I move into a senior role, I will also use her to find new candidates for my own team.
Executive Head Chef (5-Star) Hotel
You won't get a high quantity of CVs from Caroline but what you do get is a higher quality"
Junior Chef
Making the decision to move to Skye was the best thing I’ve ever done. It’s changed me as a person, I’ve grown more passionate for the job I do.
Working with such fresh produce that’s been sourced locally is amazing, from going to the pier to get Crabs, Lobsters and Langoustines, to going to the farm and seeing all the live stock.
Working as a chef in Skye has really changed the way I look at food and has made me respect, love and feel passionate for cooking.
The team is like a family everyone gets on great.
Working under a talented & motivational head chef is incredibly rewarding.
Every day I’m in work I learn something new, there’s constantly opportunities for you to progress and broaden your knowledge of food.
They offer great training, and also supports HIT scholarship Scotland.
Since I’ve been in the restaurant I’ve learnt loads and recently received a promotion from commis to a demi chef de parte.
Head Pastry chef (5-Star/Michelin)
I want to say you are a very kind and good person. I’ve spoken to many recruiters, and you are the best.
Caroline was such a massive help as a personalised recruiter! She recommended jobs which related to my experience going by my best interest which is a huge benefit to thosse looking for a long term job. I'd recommend her to any industry professionals as she went above and beyond in all aspects and was totally understanding of all situations.
Thank you Caroline. You are a star. Your response to my quest for a new job was immediate! You listened and appreciated what I was looking for. I have found a job that is perfect for me in a great friendly team. My recommendation on you is sky high. Merry Christmas to you when it comes.
Caroline reached out to me regarding a position - I was receptive to hearing her out, although I wasn't actively searching. She was highly approachable, empathetic, and as a result, I am now in a job that I thoroughly enjoy and look forward to going to work every day!

Through our the process, Caroline was extremely consistent with communicating and ensuring I was on board with where the company were at with their interview and decision process.

It was an absolute pleasure speaking with her on the run up to landing the role.

She was truly fantastic!

What Can You Expect With NELL

🌿 A personalised, people-first experience
✨ Thoughtful, responsible and inclusive recruitment
🤝 Strong long-term relationships built on trust
💬 Honest insight and guidance at every stage
📍 Deep industry knowledge and respected networks

Hospitality Recruitment

WE KNOW PEOPLE​

Surround yourself with the best people to bring out the best in you and your business. 

Being in the right place at the right time requires the right contacts and knowing the right people.

We work with clients and candidates to match your business with the right people to allow your business to florish.

WORK WITH LIKE-MINDED PEOPLE​

We offer straight-talking recruitment support. 

Nell Recruitment has a clear vision; it is simply to provide the right people for your business.

Our philosophy comes from years of working with clients and teams and we know getting the right people is key to the success of your business. 

We will meet your recruitment needs and provide business advice and contacts to help take your business to the next level. 

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FAQ's

1. What roles do you specialise in?

What roles does NELL Recruitment specialise in?

We specialise exclusively in luxury and premium hospitality recruitment across the UK, Ireland and selected international markets.
 This includes senior leadership, operations, food & beverage, kitchen, spa & wellness and guest experience roles within 4- and 5-star hotels, country estates, resorts and fine-dining venues.

2. What makes NELL Recruitment different from other agencies?

What makes NELL Recruitment different?

We’re a boutique, human-first recruitment agency — not a volume business.
We work on a small number of roles at any one time, take the time to understand each client and candidate properly, and focus on long-term matches rather than quick placements.

Relationships, discretion and quality come first.

3. Do you work with candidates as well as clients?

Do you work with both candidates and employers?

Yes — we work closely with both.
For candidates, we offer confidential career advice, honest feedback and access to roles that are often not advertised publicly.
For clients, we provide a tailored search and head-hunting service focused on finding the right long-term hire.

4. How can I apply for a role or send my CV?

How can I apply for a role or send my CV?

You can email your CV to hello@nellrecruitment.com or contact Caroline directly at caroline@nellrecruitment.com.
 All applications are handled personally and in strict confidence.

 

5. Are your roles confidential?

Are your vacancies confidential?

Yes — discretion is a core part of how we work.
 Many of our roles are confidential or exclusive searches, and we never share candidate details without permission.

6. Which locations do you recruit in?

Which locations do you recruit in?

We recruit across Scotland, England, Ireland and selected international destinations, with a strong focus on luxury country house hotels, boutique properties, resorts and fine-dining venues.

7. Do you charge candidates a fee?

No — our service is completely free for candidates.
 We are engaged and paid by our client hotels and hospitality businesses.

8. I’m not actively job hunting — can I still get in touch?

I’m not actively job hunting — can I still register with you?

Absolutely.
 Many of our placements come from long-term relationships with candidates who weren’t actively looking.
 If you’re open to future opportunities or just want a confidential career chat, we’re always happy to connect.

9. Do you operate ethically and in line with the Modern Slavery Act?

Yes. NELL Recruitment operates in full compliance with the UK Modern Slavery Act and is committed to ethical recruitment, fair treatment and safeguarding vulnerable workers throughout the recruitment process.

10. Are you fully insured?

Yes — NELL Recruitment holds full Professional Indemnity Insurance, providing protection and reassurance for both our clients and candidates.

This covers our recruitment services and reflects our commitment to operating to the highest professional standards.

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Leave your name and email below along with what you are looking for in the message box. Or you can call us at 07430133383